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LIPA: Extra Crews Arrive as 850K Wait for Power

Editor’s Note: This article was written and submitted by Micah Danney.

Crews began arriving this afternoon to help the Long Island Power Authority restore service to 850,000 customers still without it, LIPA said Wednesday.

The company's restoration estimate of seven to 10 days has not changed, chief operating officer Michael Hervey said, though the speed of the restoration will depend - in part - on the number of personnel LIPA can deploy.

"This will be the biggest storm in all of our history," said Hervey, standing in front of a cracked transmission line utility pole at the Long Island Rail Road Station in Glen Cove.

Hervey said certain locations take priority, including the 18 hospitals on Long Island that lost power, as well as water and sewer facilities and emergency management centers.
The storm affected multiple levels of LIPA's infrastructure, Hervey said. The challenge is to restore major transmission lines like the one at the Glen Cove train station before substations and local lines can be fixed. He said jobs like the nearby utility pole take a crew a day to fix.

"It's a little bit out of sight," Hervey said of the transmission and substation work, explaining that LIPA crews will not be seen on residential streets until substations are brought back on-line.

An influx of personnel is expected to help in reducing the amount of time that the recovery would take, he said. LIPA's current force of roughly 1,700 will be doubled in the next few days as nearly 2,000 additional workers are brought in from out of town.

Gov. Andrew Cuomo's office issued a press release stating that more than 1,200 of them are being redeployed from National Grid's upstate operations. More than 300 transmission linemen and equipment operators from public power companies have been assembled by the New York Power Authority (NYPA), according to the governor's office.

The crews are part of a new Public Power Assistance Team being coordinated by Cuomo.

“Hurricane Sandy hit Long Island and the New York metro area particularly hard, and we must direct our resources to where they are needed the most and can help the most people,” Cuomo said in a statement. “The Public Power Assistance Team will bring line crews from upstate and other parts of the country to downstate communities still in the dark, so we can restore power to affected homes and businesses as soon as possible. I want to extend my thanks to all of the crews who are putting themselves in harm's way to restore power as quickly as possible.”

Supporting crews will be arriving from Iowa, Texas, North Carolina, Alabama, Wisconsin, California, Tennessee, Louisiana, Massachusetts, Florida and Indiana.

Hervey said crews are working exhaustively to get power back on.

"Men and women working 16-hour shifts will continue to work 16-hour shifts until every last customer has power," he said.

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Nino November 1, 2012 at 08:32 pm
What does any of your belittling comment have to do with no communication or even a public service message to us from LIFA? As far as Tony,he must be a HHmm,HHmm employee or Physicologist hired by LIFA to respond to serious comments by ratepayers on here.
You just don't get it. No one here uses curling irons. You can't even absorb when people are serious. Don;t respond to people with nonesense. We know how lucky we are. As for you, your lucky everyday someone dont run you over while texting. As far as LIFA, I will call Washington DC when this blows over and request a full investigation. Thanks for your input, Long Island has been destroyed by morons living off the gravey train while we work one,two jobs to pay patronage management positions and hire rainbows to make the eye candy appearace look politically correct. Look what all this has finally done, destroyed our quality of life.
Chris November 1, 2012 at 08:49 pm
Hey Tony, I realize that this will happen. My complaint lies with the 1/2 truths that we are told - like 5000 workers which were I guess not actually here yet. A notification system that is non-existent except for the broken record of 7-10 days - by looking at their map, no job is "assigned" and all are "under assessment" and this is 4 days in. I suppose that my notification will be my clocks flashing. I am to believe that there is all of this work out of the view of the public, yet I drove by Greenlawn LIPA today at about 2 pm and saw 50 trucks and workers for at least 1 hour parked, hanging out. That, even if legit, is a HUGE perception problem and frustrating for the public. Part of a bigger problem, is that neither the utility or the public want to make the system better. Harder infrastructure, better equipment, more durable systems. They continue to use the same technology of poles and wires that will fail. Many are suffering far worse than those of us only missing power, but ask yourself how many resources are directed away from the people whose lives are shattered and need help, but dont get it because of the devastation of our ENTIRE electric infrastructure. Should we really be worried about hospitals not having AC in 2012, or should they have dealt with this long ago. They can create military bunkers that tolerate unimaginable impacts, yet a 90 wind and a tree can take out a substation and affect 5000 homes? FIX THE PROBLEM. Thats different from repairing a wire.
anna sequoia November 1, 2012 at 11:04 pm
Lipa promised to communicate with us. They have not communicated at all. They have our cell phone numbers ... NOTHING....
rosie November 1, 2012 at 11:41 pm
ANNA i dont know about you but most cell phones services are not working...also if you go on news12, wbli, newsday.com as well as lipower.com you can get all the info you need. i assume you have internet because you did make this post. i personally can get texts but not calls on my cell i have AT&t i got a text from them instead saying they are working on the situation just like all the ultilities are.
&
rosie November 1, 2012 at 11:55 pm
Again everyone is complaining but not reading or listening to the news whether it would be on the radio or television. when these crews come in from out of state they have to be briefed and informed as to what to do. they dont come here and say "oh there is a down wire lets go fix it" it is a process like everything else in life!!! if you need surgery do you hop on a table and tell any doctor "here i am go for it" no its a process!! WBLI, newsday even yahoo has been keeping everyone informed so read and listen before you speak. everyone knew in advance about the storm if you chose to ignore the warnings well then deal with it. this could have been anything (example eathquake) you should always have some sort of emergency back up plan . I know also that if you ask for help nicely there are so many people who are willing to do anything to help you out. whether it be food, water, warm clothes blanket etc. all you have to do is ask.
steez November 2, 2012 at 07:54 am
why are lipa employees here defending them lmfaoo they are fools . lipa is the very worst utility in u.s do some research on the company you work for . gov cuomo hates lipa and threatened their execs to get power back already . lets all write letters to our local representatives and get these CROOKS away from our ifeastructure and give it to people who know what their doing like con edison --- i wish i still lived in queens , only 2 blocks away but what a difference from rediculous nassau county and all its red tape and BS
Greg Winter November 2, 2012 at 11:09 am
Catherine,
Emergency Shelters, such as the one at the Port Washington Shelter have emergency power as do all the hospitals on the island. Last night at the Port Washington Shelter I saw someone on a ventilator there who was bused from Long Beach.
DDB November 2, 2012 at 02:18 pm
To Catharine's husband,
How is recommending a hospital or shelter "snarky"? Your wife is on Patch asking for help to keep your daughter alive. I offered my suggestion. You want LIPA to make the decision that your critical care patient is more important than someone else's, it's not going to happen. If your plan A of having a generator to power the life saving equipment is in place is quickly deteriorating because of lack of fuel, it's time to go to plan B and get your daughter to a place she has a better chance of survival.
ResidentX November 2, 2012 at 02:55 pm
Local governments should file a lawsuit against LIPA and residents should file a class action.
How LIPA has handled this situation is unconscionable. There are families with members on life support without power, there are fraile seniors and children, families who lost their homes, families in the dark and cold for days now, and on and on. Why did LIPA wait all this time to even start sending trucks out? The local first responders have been the people at risk of electrocution as they rescued humans, removed trees from roads and streets, handled fires and other emergencies. Our first responders are not in the electricity business. Why did LIPA sit back while our firefighters, EMS, sanitation crews, police and even the National Guard removed trees from our streets, many entangled with wires -live or not (I guess it was supposed to be a barberic Trick or Treat ? You either get electrocuted or you don't?). It is Friday and WHERE IS LIPA ? Our governments and residents should each file lawsuits against :LIPA.
ResidentX November 2, 2012 at 03:00 pm
WHERE IS LIPA? GOVERNOR CUOMO SHOULD DEMAND AN INVESTIGATION AND OBTAIN PREPONDERANCE OF EVIDENCE ABOUT WHAT WAS LIPA DOING ALL THESE DAYS,
steez November 2, 2012 at 03:04 pm
i agree with residentx . lipa cares more about its SHARE HOLDERS than any of its most needy customers !! its all money and politics with lipa - their a bunch crooks and liars . a utility company cant be run as a damn business and should be controlled by government . gov cuomo wants to fire lipa execs i definitely support the govorner on that
Stevo November 2, 2012 at 03:42 pm
You are absolutely correct Anthony! Some of you whiners should check out what happened to the people who live on the shore. Total devistation. Housewives of NJ will still be there when you get back power!!
ak November 2, 2012 at 03:48 pm
I'm in Wantagh north of Merrick Road and we STILL don't have power. Downed trees everywhere. LIPA... WHERE ARE YOU????????????????????? I'm so mad this is ridiculous!!!!!!
Frank Lynam November 2, 2012 at 04:15 pm
Seriously imin mastic beach and still no power...... ridiculous.
CJ November 2, 2012 at 05:00 pm
Many of us do not have power still - they said it would be at least 7-10 days, so I do not know why people are surprised. There are plenty of workers out, and keep in mind, there are some areas that are in really, really bad shape, and need to be fixed first. It's a grid system, not a switch. With trees & poles down everywhere, and a limited # of manpower, machinery, and resources, it's simply going to be a slow process. I do not have power back, and we're dealing with it.
It's frustrating, yes, but there's no reason to be mad at the workers who are out there, making repairs. Keep in mind, in many cases, the town/state have to remove trees before LIPA can even think about fixing the wires - it's not simply one organization that's working on this. They are having additional workers come in from out of state to assist, but it's going to take time. I have no affiliation with LIPA whatsoever, but it blows my mind that people are shocked that there is no power, when they clearly stated before the storm even hit that that would probably be the case for over a week. If it's all money with LIPA, than I am fairly certain they'd like to have the power back on, so they could charge you. Complaining and screaming about things is only going to make the situation worse for everyone - we're all experiencing hardships due to the storm, and how you choose to handle those hardships says a lot about a person.
ResidentX November 2, 2012 at 05:03 pm
CJ-- you must work for LIPA or be their Ombudsman or PR person. If what we're saying were unreasonable, Gov Cuomo would not have issued LIPA an ultimatum.
ResidentX November 2, 2012 at 05:05 pm
You must work for LIPA (PR person or Ombudsman or something). If what we're saying were unreasonable or unjustified, the governor would not have issued an ultimatum to LIPA.
Nesconset Dude November 2, 2012 at 05:16 pm
Okay folks, how about it's time to ante up and get these damn power lines buried before the next monster storm?
CJ November 2, 2012 at 05:17 pm
@ResidentX - I do not work for LIPA. I just think that people screaming at each other, and threatening people at gas stations is over the top. I want power back too - it's not convenient for anyone. But when I see a tree down on a wire, I know the tree needs to be removed first. I'm also saying that they did in fact say numerous times that everyone should be prepared for at least 7-10 days without power - so anyone without power shouldn't be surprised right now.
I am just sick of seeing people bicker with each other at gas stations, and I see crews out working, and I know they're bringing in additional workers. The majority of the people that I have heard complaining are mad that they've lost creature comforts - not lives or homes. There is obviously prioritization by LIPA based on need/commercial areas, etc, but why wouldn't they want people to have electricity, if that is what they bill us for, ResidentX?
Chris K November 2, 2012 at 05:21 pm
No, really, Catherine. Go to a hospital. Sounds like you didn't prepare adequately and continue to make foolish choices by wasting time on here.
John Gruber November 2, 2012 at 05:32 pm
you really think they're gonna personally call you? They have over a million people without power they're not gonna contact each one about when they're gonna get to you
Mels Ditties November 2, 2012 at 05:40 pm
Where is Cuomo?...He was visible day 1 & 2, haven't seen him (cept that silly food unloaded photo op!) since!...
Joyce Schneider November 2, 2012 at 05:52 pm
The Long Island Alzheimer's Foundation in Port Washington has a downed utility pole with wires dangling which is dangerous and preventing access to our facility and our transportation bus. This bus transports seniors with Alzheimer's/dementia to and from our day programs to their homes. We can't pick them up without access to our bus. LIPA needs to remove the wires but we cant reach them. Does anyone know who we can reach out to in order to expedite this on behalf of the community's seniors suffering with Alzheimers/dementia.
Chris K November 2, 2012 at 06:18 pm
She got a thumbs down from me
ak November 2, 2012 at 07:54 pm
Its time to get rid of LIPA and those stupid hanging power lines, the weather is getting worse and worse every year and it's not getting better. We need to develop SOLAR energy!!!!!!!!!!!!!!!!!!!!!!!!!!! But of course, that ain't going to happen any time soon. I know one thing for sure.. I AM NOT GOING TO WAIT ON LINE 2 HOURS FOR GAS!!!!!! BITE ME!
Susan Britt November 2, 2012 at 08:05 pm
My heart goes out to those who need power for life support. I will offer up this suggestion: If you cannot get a neighbor's help, might I suggest the Mayors number. He is a man who gets things done in my view. Call him and I will bet he will find a way to help. As for the turkeys who are criticizing you, ignore them. They are fools and have no idea what you are going through. Treat them as if they have a disease which they cannot help. I wish you the best of luck in this terrible time.
Chris K November 2, 2012 at 08:07 pm
Well there is a risk when you buy a house on the shore.
TW November 4, 2012 at 12:12 am
@Susan Britt: You suggest calling the Mayor's office? Well, if you're Patricia Ann McDonald, the mayor of Malverne, you're out of luck. She's conveniently "vacationing" in Europe right now, leaving acting mayor Joseph Hennessey (a raging alcoholic) in charge. If power is not back on soon, I am staging a Power to the People protest on Jean Ct. in Malverne. This is REALLY shaping up to be a Malverne Massacre. I'm VERY serious.
Michael Bredemeyer November 5, 2012 at 01:53 am
catherine.. you have to call lipa every year and make sure she is on the list.. as it goes with most things double checking yearly should be #1 priority.. and 2ndly... knowing the storm was coming, knowing that power would go out for long amount of time, and knowing your daughter is sick...... you should of been a dammed smarter and more responsible parent/parents and gotten her the heck out of harms way..... instead of staying at home.. you should of gone somewhere else, out of state to family, or make arrangements with hospital, etc.... blaming 1 thing when you have many different options is your own fault.. i bet LIPA has a huge list of emergency care people etc... hospitals, nursing homes, fire departments, police stations are far more important then 1 individual in this massively devastating storm... compared to say a normal storm that might knock out power... just saying you have no emergency plan in place therefore your not screwed.... if you were smart(which you arent), your generator would be powered by street gas....
mark fuhrer November 14, 2012 at 03:08 am
LIPA is a disgrace. Check out this song I wrote about LIPA here... Spread this around if you like it, Thanks. http://www.youtube.com/watch?v=Bl2ONUsok0c
Note Article
Just a short thought to get the word out quickly about anything in your neighborhood.
Share something with your neighbors. Write a new post... What's up? Make an announcement, speak your mind, or sell something
Joe Targove June 16, 2013 at 08:14 am
I'm willing to donate my party place in east Meadow and my dj services for free to help the kids. ..Read More dreamcatcher516@gmail.com joe
Mickey June 10, 2013 at 08:25 am
Natalie. I am so sorry to read this. I too have a little 5 yr. old dog who I love desperately...Read More and I feel your pain. There is another website for an organization that does an amazing job finding lost pets. It's LOSTMYDOGGIE.COM There is a small fee, but they get signs up all over the area and have a phone system set up where everyone in the area of where she was lost gets a PHONE CALL ALERT message to watch for Molly. They leave a phone number and their website address so if anyone has seen her or has her they know where to call. Great system! Check it out! I've never used them, but I HAVE received calls myself recently on 2 separate lost dogs and I've seen the many photos they hung up in my area in Levittown for dogs lost within a few miles of this area. In other words, they DO what they say they will do to help find Molly. Just want you to know what is out there to help you bring Molly home. My grandkids go to school around Grand and Camp Ave. We'll be watching for her! God Bless and good luck! I'm sure she will be returned to you real soon!!
Natalie Molloy June 10, 2013 at 10:14 am
Molly is actually not my dog , however I understandthe feeling of losing a dog and thought it wouldRead More be a good idea to post on the Patch.
Mickey June 10, 2013 at 08:25 pm
GREAT idea!! Post EVERYWHERE possible!! Nice of you to help!